Shipping Policy

Thanks for shopping with Befinee, if you have any questions, you can contact us at support@befinee.com Contact us.

Order Processing Time: 1-3 business days. (For some popular products there may be out of stock situation. We will notify the customers by email regarding the out of stock items. Thank you for your patience.)

Shipping Cost & Transit Time

Befinee provides free standard delivery service for all orders on the website.

Country

Estimated Delivery Time

Shipping Cost

Courier

USA

5-12 business days

Free Shipping

USPS,UPS

 

Total Delivery Time = Processing Time + Shipping Time(depending on your location)

1. We only offer delivery in the U.S. excluding Alaska, Hawaii, and Guam.
2. P.O. Box or APO/FPO/DPO and International delivery are not available now.

Tracking

  • You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
  • Tracking information may take 48 to 72 hours to update.
  • If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Delivery Time Exceeded

If your order is delayed, please contact us via email support@befinee.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Order Cancellations

  • We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
  • Orders can't be canceled once the parcel is shipped out.

Note:About Tax

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

And we do not charge any sales tax on orders.